PARK PLAZA HOTELS & RESORTS

Park Plaza Hotels & Resorts comprised of three separate companies: Explore Holidays, Venture Holidays and Park Plaza Hotels.

Park Plaza Hotels & Resorts engaged Alan Strudwick Consulting to support the merger of these three companies, including the geographical move into a single head office location. Following comprehensive requirement analysis, Alan Strudwick Consulting implemented a tailored 4-month Change Management Program which involved:

• Strategy design
• Project management
• Organisational design
• Process re-design
• Capability development
• Communications framework design
• Embedding and evaluation of solution delivery

The Change Management Program outcomes included:

• Optimisation of operational processes
• Internal communications system established
• Talent management framework embedded
• Increased leadership capability
• Improved organisational culture
• Increased profitability